TITLE
OUTSOURCING
TABLE OF CONTENTS
TABLES OF CONTENTS 2
EXECUTIVE SUMMARY 3
CHAPTER1. Introduction-Outsourcing
1.1 What is Outsourcing? 4
1.2 History of Outsourcing 4
1.2.1 Outsourcing in Indonesia 4
CHAPTER2. Money Today
2.1 The Types of Outsourcing 5
2.1.1 BPO (Business Processing Outsourcing) 5
2.1.2 KPO (Knowledge Process Outsourcing) 5
2.1.3 ITO (Information Technology Outsourcing) 5
CHAPTER3. Why or Why Not Outsourcing?
3.1 The Advantages of Outsourcing for Enterprises 6
3.1.1 Company Focus on Core Activities 6
3.1.2 Cost and Efficiency savings 6
3.1.3 Reduced Overhead cost 6
3.1.4 Comprehensive Operational Control 7
3.1.5 Wider Employees Flexibility 7
3.1.6 Consistency & Risk Management 7
3.1.7 The Transfer In skills of Internal Staff 7
3.2 The Disadvantages of Outsourcing for enterprises 9
3.2.1 Possibility of Lost Managerial Control 5
3.2.2 Invisible Cost 5
3.2.3 Threats to Security and Confidentiality 5
3.2.4 Problems In Quality 5
3.2.5 Being Dependent To Other Company 5
CHAPTER4. Conclusion 8
EXECUTIVE SUMMARY
Outsourcing may not be new to our ear and thoughts but actually, even...