A number of writers have pointed out the importance of an organisation’s structure. Mintzberg (1989) has written extensively and significantly on the importance of organisational structure within the workplace.
Mullins (1993) and Mabey, Salaman, and Storey (2001) continue to describe the structure of an organisation as the pattern of relationships between roles in an organisation and its different parts. They see the purpose of this structure as serving to allocate work and responsibilities in order to direct activities and achieve the organisations goals.
“Structure enables managers to plan, direct, organise, and control the activities of the organisation.” (Mullins, 1993., Mabey, Salaman, And Storey, 2001).
After looking at what different authors conclude a structure is, this paper will indentify the current management structure in place within the Star casino, and, using various information, design a new structure that would be more suitable, justifying the changes made. It will then discuss how the new structure will improve the management process within the organisation, as Burns and Stalker (1961) concluded that if an organisation is to achieve maximum performance then its structure must fit with or match the rate of change in its environments.
The Star casino in Blackpool is an independent casino, which does not belong to a multi-national company. Privately owned, it houses around 70 employees, throughout the different areas of the casino, including, gaming, reception, and restaurant. The current management structure that is in place has been in position since the casino opened in 1999. Since then, its employee size has grown by a third, with no change or developments to the structure.
When the casino was established, a formal structure was put into place. This enabled the organisation to meet its stated objectives. It was set out as an organisational chart. (See Figure 1) However, in the course of time, and with the...