Three aspects of supervision that I wanted/needed to know more about are
1. Learning to communicate effectively
2. Stress and Burnout
3. Bringing the staff together I believe all these three aspects are very important in order to work as an effective supervisor. Without proper communication skills person can do lot of harm to self and center’s reputation. Because this field is such a diverse one people do get lot of misunderstandings and there’s always the problem of miscommunication. Second one Stress and burnout, as the whole class knew I am really new in this field I really haven’t experienced this yet but with everybody’s experience and the presentation in the class on this particular topic I can feel its importance for sure. Third aspect bringing the staff together, again I feel working with the whole team is a great challenge and very tactful.
The book really tried to explain these three aspects in a finest way and was very clear in its approach. Although I thought it should have done a little detailed work on these due to its strong value in supervision and these three aspects are needed in day to day functioning. There should have been more practical approach and some examples and approaches to tackle them which could have given a very clear picture of problem solving.
The book should have stated that listening is at the heart of clear communication. Much conflict or upset can be relieved just by listening to what the parents or staff members are saying. When people feel listened to and have their feelings accepted, they feel relief and can move on to problem solving. When they do not feel understood, or they feel judged or are interrupted, their annoyance or upset increases. Emphasis should have laid on effective listening involves acceptance of what the parents/staff are saying, even if one disagrees with what he or she is saying. It is important to be nonjudgmental. An accepting, nonjudgmental approach is also part of cultural competence...