In this task, I will be using the information provided in the scenario of ‘Hounslow Records’ in order to carry out and document a structured analysis of the system that they are using at ‘Hounslow Records’. This structured analysis is important, because without it, I wouldn’t be able to improve their system.
Structured analysis is a type of software engineering technique, which uses different graphical illustrations/diagrams in order to clearly show the results to users. Usually, a structured analysis describes what is wrong with a particular system, and how you can fix these errors in the system.
Firstly, there are quite a few problems with the system in ‘Hounslow Records’, therefore it is important that those problems are fixed, that’s why the system needs to be analysed first.
One of the problems that concerns ‘Hounslow records’ system is that their files are not organised, meaning that they are not in the same place, which then leads to a lot of time wasted looking for those files. In particular, those files are the club member records, which means that the organisation is not always able to verify whether a person who has ordered something is a member, which could lead to misunderstandings. A simple fix for this problem would be to keep all of club member files together, which could be achieved by just using a single excel sheet, or by using cloud, which means that everyone could access it easily, without the need to look for it and waste time which could be allocated elsewhere.
Another problem is that the employees usually have to search for the CDs that the customers ordered, which means that time is wasted and the delivery for the customer is delayed, meaning that the customer might be dissatisfied with the service that the organisation provides, which could lead to the organisation losing profit because of this. A fix for this could be that they record all the CDs in the spreadsheet and record their location in an alphabetical...