Risk and Quality Management Assessment Summary
10/7/13
Risk and quality management play an important role in health care by providing organizations with the necessary tools, resources, and methods needed to deliver quality care, accuracy, and integrity to their patients and clients. In a hospital setting, it is critical for all management and upper authorities are involved in the decision making and implementation process. Virginia Commonwealth University Medical Center is a teaching hospital located in Richmond, Virginia, that serves the population of the tri-city and surrounding counties. As a busy hospital, it is critical for them to have effective risk and quality management programs in place to ensure optimal success. After reviewing the hospital’s background and standards, the factors that influence risk and quality management have been easily identified, as well as the understanding of the relationship between the two.
“As the only academic medical center in central Virginia, the VCU Medical Center is on the forefront of health care, providing patients with the most progressive treatments and medical technology available,” (About Us: New Discovers and Advances Every Day, 2013). Their goal is to provide quality care to all those in need through research and innovation. They take the necessary precautions to ensure their staff is fully qualified and trained to perform the required tasks, especially in the emergency room. “VCU’s Department of Emergency Medicine provides treatment for approximately 85,000 patients per year and is nationally recognized for innovative management of chest pain, innovations in resuscitation of cardiac arrest patients, and medical direction leadership of the Richmond Ambulance Authority – an award winning EMS system,” (VCU News, 2010). The facility is a level 1 Trauma Center, consisting of over 800 beds, including specialty departments such as the Massey Cancer Center,...