Effective Communication Paper
January 15, 2015
University of Phoenix
Effective communication is a key component to success in any organization. Health care organizations utilize effective communication as a method of promoting knowledge throughout. Hard work and dedication of employees is a vital part of organizational success which is why effective communication is so important. Multiple methods of communication exist and are used to communicate efficiently with others inside and outside of an organization. From my experience working in a health care organization emails and video chat are two of the main methods of communication between employees, management, and upper level hierarchy; this helps them to share knowledge and engages employee involvement when creating solutions to problems. The most effective method of communication however is through face-to face contact and verbal communication skills. Management meetings are held on a monthly basis which keeps employees informed on policies and procedure changes as well as goals within the organization; let’s face it, if the staff is not aware of management goals and expectations they cannot be expected to carry out specific tasks.
Ineffective communication occurs when supervisors fail to use the appropriate methods of communicating with their staff. There are several methods which one must consider; the appropriate tone, body language, and making eye contact is all part of the face-to-face communication process. Although emails are often used as a simple method of communicating between employees, emails are not always the best way to communicate effectively between management and staff. Delegating is one of the many responsibilities in a management role. If a manager attempts to convey a message to their employees through an email and transmission is unsuccessful then the task at hand may not be completed or end up being incomplete as a result. In order for...