Employee Engagement
The world's top-performing organizations understand that employee engagement is a force that drives business outcomes. In the best organizations, engagement is more than a human resources initiative -- it is a strategic foundation for the way they do business.
World-class organizations unleash their potential for growth by optimizing their employee and customer relationships. Organizations that have optimized engagement have 2.6 times the earnings per share (EPS) growth rate compared to organizations with lower engagement in their same industry.
Employee Engagement: A Leading Indicator of Financial Performance
Through more than 30 years of in-depth research involving more than 15 million employees, Gallup has developed and identified 12 core elements -- the Q12 -- that link powerfully to crucial business outcomes.
Our research shows that engaged employees are more productive employees. They are more profitable, more customer-focused, safer, and more likely to withstand temptations to leave the organization.
Gallup maintains the world's most comprehensive historical and comparative employee engagement databases. Gallup's most recent database, covering the past three years, includes data collected from more than:
6.1 million employees
759,000 workgroups
163 countries
63 languages
What Is Your Organization's Engagement Ratio?
Gallup's engagement ratio is a macro-level indicator of an organization's health that allows executives to track the proportion of engaged to actively disengaged employees.
In average organizations, the ratio of engaged to actively disengaged employees is 1.5:1.
In world-class organizations, have an engagement ratio near 8:1.
Within the U.S. workforce, Gallup estimates the cost of disengagement to be more than $300 billion in lost productivity alone.
Optimizing Performance
Gallup's goal is to help...