Vũ Lê Tường Vy
Hoàng Minh Hải Ngân
Lưu Kim Tín
Nguyễn Ngọc Kim Ngân
Nguyễn Hồng Hân
CASE STUDY: DISPATCHES FROM THE WAR ON STRESS
1. List the various ways that companies try to manage workplace stress in this case.
Mark Ostermann: His manager helped to balance the workload among the team members and prioritized elements of the project so that they had clear-cut goals.
Sums up the prevailing attitude at many companies: "First we're going to scare you to death and, now, give you some psychological counseling to try to make you feel better."
Renault has added workers and begun training 2,100 managers on how to steer clear of negative stress and teach their subordinates to do the same. The company is also bringing in psychologists to teach 150 senior executives how to detect warning signs that people may be ready to crack, as well as "how to talk to them." Every month top management monitors the stress situation at Renault's research and development centers. Renault also plans to set up more places where employees can relax and socialize.
Many companies start out by helping employees repair the work-life balance. General Mills (GIS) provides a range of personalized services while employees at headquarters work so they can spend more time recharging with their families and less time running errands on the weekends.
IBM (IBM) gives workers around the world an online stress test designed by Yale University. The test, which takes about 15 minutes to fill out, spits out potential action plans. These include such suggestions as setting small achievable goals, breaking large jobs into smaller chunks, and looking for humor in stressful situations.
According to you, which approaches are applied most and least often?
2. What stress outcomes are mentioned in this case study?
What stressors are noted in association with these stress outcomes?