Module 1 Case
Why do our employees feel as if this diversity training is not important?
I believe the problem is in the management, if our employees know that if they fail the final exam they will have to retake the training over and over again until they pass. We need to ensure our employees understand how important diversity training is and how much it means to our company. Our upper management needs to be involved in this training from start to finish ensuring the employees who are taking the training see how serious we take it. Our employees should know in advance that they are going to be attending diversity training and our company should provide some study material that our employees could review prior to taking the training. We should also come up with some type of pre-test to ensure our employees are ready to take the training. Our company should put up posters in the break room and have pamphlets available about diversity in the work place. I think the more our employees see and hear about diversity it will make them more aware and also show the importance of diversity in the work place. This training keeps our employees away from the work place and also allows them to be paid their normal pay. I also think that the management should be monitoring the training as it is being given. I think that if the employees see that the management has enough concern to sit through the training to help them pass that it will be taken more seriously. I think there should be some sort of rewards program set up for our employees who pass this training the first time through. I think all of the upper management and supervisors should have a meeting and discuss some incentive plans that could be used to help the employees pass the training. This would be the expectancy theory that people will be motivated to behave in particular ways if they believe that doing so will bring them rewards they both seek and value. I would recommend some sort...