Career Development Plan
Part II – Training & Mentoring Program
Training & Mentoring Needs
With the approaching merge of both the InterClean and EnviroTech sales force, extensive training is needed to ensure the company moves forward efficiently. Because of the new strategy that has been proposed, more knowledge is needed in all areas of the cleaning and sanitation industry. Training for salespersons will be needed in areas of environmental regulation, OSHA standards, and sanitation standards as it pertains to different industries. It is also essential for salespersons to undergo additional training in sales & communication as well as training procedures for customers. Existing and potential customers will also need to get an understanding of new regulatory standards in their industry and will be looking to sales representatives for their expertise. It is important that both InterClean and EnviroTech receive the same training as sales efforts should be consistent throughout the organization.
Objectives & Performance Standards
Upon completion of the training program, salespersons are expected to obtain the knowledge and tools to continue to be up to date with the cleaning and sanitation industry. They must possess the skill and know-how to successfully design customized packages and cleaning solutions for their customers. They should also be capable of training members of their team and new hires. With around 60 EnviroTech salespeople merging with InterClean within the next quarter, the sales team will have to effectively train others. As stated before, they will also be responsible for keeping their customer’s up to date with new cleaning and sanitation trends, standards, and regulations.
Delivery Methods & Content
Industry specific sanitation standards and regulatory information will be conveyed through a classroom setting with supplemental workbooks for each team member. The facilitator will go through each industry and explain the...