MARKETING STRATEGY PROJECT
SPRING 2015
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Table of Contents
PREAMBLE 2
PART I: MARKETING AND THE FIRM
1: Introduction to Managing Marketing 4
2: The Value of Customers: Optimizing Shareholder Value 12
PART II: FUNDAMENTAL INSIGHTS FOR STRATEGIC MARKETING
3: Market Insight 14
4: Customer Insight 24
5: Insight about Competitors, Company, and Complementers 29
6: Marketing Research 43
PART III: MARKETING IMPERATIVES
Imperative 1: Determine And Recommend which Markets to Address
7: Determine and Recommend which Markets to Address 48
Imperative 2: Identify and Target Market Segments ...