BAM 411 Human Resource Management Unit 3 Examination
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1. The process of evaluating an employee’s current and/or past performance relative to his or her performance standards is called ________.
• employee selection
• recruitment
• performance appraisal
• organizational development
2. The “S” in the acronym for SMART goals stands for ________.
• straightforward
• specific
• strategic
• support
3. Who is the primary person responsible for doing the actual appraising of an employee’sperformance?
• the EEO contact person
• the company appraiser
• the employee’s direct supervisor
• None of the above.
4. Because in most organizations there is a hierarchy of goals, employee performance standardsshould ________.
• make sense in terms of the broader organizational goals
• be standard
• be decided by the top executive
• All of the above.
5. Besides the supervisor, which of the following is available to managers as an alternative sourceof performance appraisal information?
• the employee
• rating committees
• peers
• All of the above.
6. Suppose you have five employees to rate. You make a chart of all possible pairs of employees for each trait being evaluate Then, you indicate the better employee of the pair for each pair. Finally, you add up the number of positives for each employee. In this case, you have used the________ method of performance appraisal.
• forced distribution
• alternation ranking
• paired comparison
• graphic ranking scale
7. To protect against bias claims when using the forced distribution method, employers should
________.
• train raters to be objective
• appoint a review committee to review any employee’s low ranking
•...