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Business Performance Measurement
Drawing together contributions from leading thinkers around the world, this book
reviews recent developments in the theory and practice of performance measurement
and management. Significantly updated and modified from the first edition, the book
includes ten new chapters that provide a comprehensive review of performance
measurement from the perspectives of accounting, marketing, operations, public
services and supply chain management. In addition to these functional analyses the
book explores performance measurement frameworks and methodologies, practicalities and challenges, and enduring questions and issues. Edited by one of the
world’s leading experts on performance measurement and management, Business
Performance Measurement will be of interest to graduate students, managers and
researchers who wish to understand more about the latest developments in this
rapidly changing field.
Andy Neely is Deputy Director of the ESRC/EPSRC AIM Research initiative, Professor
of Operations Strategy and Performance at Cranfield School of Management, and
Visiting Professor of Operations Management at London Business School.
Unifying theories and integrating practice
CAMBRIDGE UNIVERSITY PRESS
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Cambridge University Press
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Published in the United States of America by Cambridge University Press, New York
Information on this title: www.cambridge.org/9780521855112
© Cambridge University Press 2002, 2007
This publication is in copyright. Subject to statutory exception and to the provision of
relevant collective licensing agreements, no reproduction of any part may take place
without the written permission of Cambridge University Press.
First published in print...