Business communication (or simply "communication", in a business context) encompasses topics such as marketing, brand management, customer relations, consumer behavior, advertising, public relations, corporate communication, community engagement, reputation management, interpersonal communication, employee engagement, and event management. It is closely related to the fields of professional communication and technical communication.
Media channels for business communication include the Internet, print media, radio, television, ambient media, and word of mouth.
Business communication can also refer to internal communication that takes place within the organisation.
Business communication is a common topic included in the curricula of Undergraduate and Master programs of many colleges and universities.
There are several methods of business communication, including:
Web-based communication - for better and improved communication, anytime anywhere ...
video conferencing which allow people in different locations to hold interactive meetings;
Reports - important in documenting the activities of any department;
Presentations - very popular method of communication in all types of organizations, usually involving audiovisual material, like copies of reports, or material prepared in Microsoft PowerPoint or Adobe Flash;
telephone meetings, which allow for long distance speech;
forum boards, which allow people to instantly post information at a centralized location; and
face-to-face meetings, which are personal and should be succeeded by a written followup.
suggestion box,it is mainly for upward communication as because some people may hesitate to communicate to the to management directly so they can give suggestion by drafting suggestion in suggestion box.
Effective business communication
A two way information sharing process which involves one party sending a message that is easily understood by the receiving party. Effective communication by...