What is communication?
Communication is about passing messages between people or organisations. Messages between a sender and receiver take place using a medium such as email or phone.
One-way communication is when the receiver cannot respond to a message. Two-way communication is when the receiver can respond to a message. This allows confirmation the message has been both received and understood
A well known quote is “If you don’t have something nice to say, don’t say anything at all “which is a quote from thumper from bambi
internal communication
Definition
The sharing of information within an organization for business purposes. For example, internal communication within a company can take place via speech, telephone, radio, mail, paging, fax, closed circuit television, electronic mail, Internetconnections and computer networks.
Definition
External communication is the transmission of information between a business and another person or entity in the company's external environment. Examples of these people and entities include customers, potential customers, suppliers, investors, shareholders, and society at large.
formal communication
Definition
A type of verbal presentation or document intended to share information and which conforms to established professional rules, standards and processes and avoids using slang terminology. The main types of formal communication within a business are (1) downward where information moves from higher management to subordinate employees, (2) upward where information moves from employees to management and (3) horizontal where information is shared between peers.
informal communication
Definition
A casual form of information sharing typically used in personal conversations with friends or family members. Within a business environment, informal communication is sometimes called the grapevine and might be observed occurring in conversations, electronic mails, text messages and phone calls between...