a) What do you understand by stress? (4 marks)
Stress is a state of tension experienced by individuals facing extraordinary demands, constraints, or opportunities.
Stress have positive and negative value. The positive value called eustress that healthy, positive, constructive outcome of stressful events and stress response.
On the other hand, negative value of stress are called distress that the degree of physiological, psychological, and behavioral deviation from healthy functioning.
b) Explain three (3) ways of managing stress at an individual level? (6 marks)
The three ways to manage stress at an individual level are; by physical exercise, relaxation techniques, social support.
Physical exercise such as aerobic, walking, jogging, swimming, and riding bicycle, is an effective way in in dealing with stress because it help to increase heart capacity and provide a mental diversion from work pressure.
Relaxation technique such as meditation, hypnosis and biofeedback. This technique will help a person to feel physically relaxed. As for muslims, a deeps state of relaxation can be achieved through prayers, zikir, reciting the Al-Quran and Yassin due to closer relationship with the creator.
Social support from co-workers, supervisors, family members, friends, and others is one of the more effective stress management practices.
c) Describe three (3) sources of organizational factors and two (2) sources of individual factors that may causes stress? (10 marks)
There are three (3) of the sources of organizational factors are and two (2) sources of individual factors that may causes stress. There are; organizational- task demand, interpersonal demand and physical setting. Individual- economic problem and personality.
Task demands that relate to a person’s job such as job design (autonomy, task variety, degree of automation), working condition, and physical layout can put pressure on an employee. For...