The department and HR have to change in many ways. The rate of change is likely to increase quickly and public and political expectations of service levels will continue to rise. We need to be able to continue to attract talented people who will be committed, involved in their work, will achieve high levels of performance and deliver excellent value for money.
Good leadership is essential for effective change, and this is one of the main themes of this strategy. We are committed to improving our leadership at all levels, and to becoming an organization where leaders lead by personal example and inspire others. We need to involve staff to change and improve our business and service delivery. We have high-quality, professional and motivated staff who are committed to achieving business targets despite facing significant change. Our success will come from the way our people can anticipate, adapt and respond to change. We know that employees who are fully involved with the organization are more motivated, more productive and deliver greater benefits. When we put this strategy in place we will involve all our staff and communicate well with them. Through the senior management forum and various organizational development events, staff will have the opportunity to be involved in decision making and to express their opinions knowing management will listen to them and value their contributions. We will respond confidently to the challenges of the ‘Fit for Purpose’ reform agenda, and we look forward to working in partnership with all our people and our stakeholders to allow us to deliver our business objectives effectively.